Terms and Conditions

Welcome to Travel Rox! Before using our website and services, please read these terms and conditions carefully. By accessing or utilizing any materials, information, products, or services provided by Travel Rox, you agree to comply with these terms and conditions. Travel Rox reserves the right to modify these terms at any time without prior notice. Continued use of the website indicates acceptance of the updated terms and conditions. Please review them periodically to stay informed of any changes.

General Disclaimer

Travel Rox operates as an intermediary connecting travelers with service providers, such as airlines, hotels, car rentals, and tour operators.
The accuracy, completeness, and correctness of inventory-related information displayed on the website are the responsibility of the respective service providers.
Market conditions or unforeseen circumstances may result in information being outdated or inaccurate. Travel Rox is not liable for any discrepancies.
In the event of issues during booking or travel, Travel Rox will assist customers within commercially reasonable limits, adhering to the policies of the relevant service providers.

Booking Terms

When you make a booking through Travel Rox, it is directly with the travel service provider named on the booking page. Travel Rox functions solely as a user interface.
It is the traveler’s responsibility to understand and agree to the terms and conditions of the travel providers before completing a booking.
In case of any disputes or issues related to bookings, Travel Rox will act as a point of contact and provide reasonable assistance.
Prices and offers are dynamic and subject to change based on availability at the time of booking.

Promotional Offers

Travel Rox periodically offers promotional discounts and codes that can be applied to bookings made via the website.
Travel Rox reserves the right to modify, suspend, or terminate promotions without prior notice.
All decisions regarding disputes related to promotions are final and binding as per Travel Rox’s discretion.
By registering on Travel Rox, you consent to receive promotional communications regarding products and services that may interest you.

Payment Terms

By making a payment through Travel Rox, you authorize the use of your personal information for transaction verification and validation purposes.
Your personal details may be shared with third-party payment gateways for processing but will not be used for purposes other than transaction authentication.
Convenience charges may apply and vary depending on the chosen payment method.

Cancellation and Refund Policy

Refunds for Travel documents are not applicable under any circumstances.
Refunds for Tour Destinations are not applicable under any circumstances.
Cancellations are permitted only if the customer requests to cancel the purchased services within 2 to 3 hours of the purchase.
Cancellation fees may apply.
Cancellation requests can be made via email, live chat or phone.
Bookings for blackout dates are non-cancellable and non-refundable.
Date changes are not permitted for hotel bookings. Travelers must cancel and rebook with updated dates.

User Responsibilities

Users are responsible for providing accurate and up-to-date information during booking.
Travel Rox is not liable for any issues arising from incorrect information provided by the user.
Users must comply with all terms and conditions of the respective travel service providers.

Limitation of Liability

Travel Rox is not liable for any direct, indirect, or consequential damages resulting from the use of its website or services.
In cases where liability is legally imposed, it will be limited to the amount paid for the relevant booking.

Governing Law

These terms and conditions are governed by the laws of the jurisdiction in which Travel Rox operates. Any disputes will be subject to the exclusive jurisdiction of the courts in that jurisdiction.

By using Travel Rox, you acknowledge that you have read, understood, and agreed to these terms and conditions.