Privacy Policy

At Travel Rox, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website, mobile application, or other services. By using Travel Rox, you consent to the practices described in this policy.

1. Information We Collect

We may collect and process the following types of information:

1.1 Personal Information

Name, address, email address, phone number, and date of birth.
Payment information, such as credit/debit card details.
Travel details, including passport information and itinerary preferences.

1.2 Non-Personal Information

Device information such as IP address, browser type, operating system, and device identifiers.
Usage data such as pages visited, time spent on the website, and referral sources.

1.3 Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to enhance user experience, monitor website performance, and deliver personalized content.

2. How We Use Your Information

Travel Rox uses the information collected for the following purposes:

To process bookings, reservations, and transactions.
To communicate with you about your bookings, account, or inquiries.
To send promotional offers, newsletters, and updates (if you have opted in).
To improve our website, services, and user experience.
To ensure compliance with legal obligations and prevent fraudulent activities.

3. Sharing Your Information

We may share your information with third parties under the following circumstances:

3.1 Service Providers

Airlines, hotels, car rental companies, and other travel service providers to fulfill your bookings.
Payment processors and financial institutions to process transactions.

3.2 Business Partners

Trusted partners for marketing, analytics, and personalized advertising purposes.

3.3 Legal Obligations

When required by law or to protect the rights, property, or safety of Travel Rox, our users, or others.

4. Data Security

We implement industry-standard measures to safeguard your personal information, including encryption, secure servers, and firewalls. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal information:

Access and Correction: Request access to or correction of your personal data.
Data Portability: Obtain a copy of your data in a structured format.
Erasure: Request the deletion of your data, subject to legal or contractual obligations.
Opt-Out: Unsubscribe from marketing communications at any time by clicking the “Unsubscribe” link in emails or contacting us.
Cookie Management: Manage cookie preferences through your browser settings.

To exercise any of these rights, please contact us at [email protected].

6. Retention of Information

We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal and regulatory requirements.

7. Third-Party Links

Our website may contain links to third-party websites or services. Travel Rox is not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before providing any personal information.

8. Children’s Privacy

Travel Rox does not knowingly collect personal information from children under the age of 16. If you believe a child has provided us with their information, please contact us immediately, and we will take appropriate steps to delete it.

9. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. The updated policy will be posted on our website with a revised “Last Updated” date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

TravelRox (USA)
169 Madison Ave STE 2883
New York, NY 10016 US
+1 (415) 800-4485
[email protected]

TravelRox (Singapore)
68 Circular Road, #02-01
Singapore 049422
+65 8427 2963
[email protected]

TravelRox (UAE)
Khalifa BA Bilila building
M08, Abu Hail, Dubai
+971 55 639 7674
[email protected]