Privacy Policy
At Travel Rox, your privacy is our top priority. As a registered U.S.-based travel agency, we are committed to safeguarding your personal information when you interact with our services, including our website, mobile app, or any other platform we provide. By using Travel Rox, you consent to the collection and use of your data as outlined in this policy.
1. Information We Collect
We collect and process various types of information to provide our travel services effectively. The following details outline what we may collect:
1.1 Personal Information
- Name, address, email address, phone number, and date of birth
- Payment information, including credit/debit card details
- Travel-specific details, such as passport information and itinerary preferences
1.2 Non-Personal Information
- Device-related information such as IP address, browser type, operating system, and device identifiers
- Usage data like pages visited, time spent on the website, and referral sources
1.3 Cookies and Tracking Technologies
To enhance your experience and monitor website performance, we use cookies, pixels, and other tracking technologies. These tools help us tailor content and improve user interaction.
2. How We Use Your Information
We use your information for the following purposes:
- To process your bookings, reservations, and transactions
- To communicate with you about your bookings, account inquiries, or travel-related queries
- To send newsletters, promotional offers, and updates (only if you’ve opted in)
- To improve our website, services, and overall user experience
- To comply with legal obligations and prevent fraud
3. Sharing Your Information
We may share your information with third parties under specific circumstances:
3.1 Service Providers
- Airlines, hotels, car rental companies, and other service providers necessary to fulfill your bookings
- Payment processors and financial institutions involved in processing transactions
3.2 Business Partners
- Trusted marketing and analytics partners who assist in delivering tailored advertising and content
3.3 Legal Obligations
- To comply with the law or protect the rights, property, or safety of Travel Rox, our users, or others
4. Data Security
We take your data security seriously and employ industry-standard safeguards, including encryption, secure servers, and firewalls. However, no method of data transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Your Rights
You have the following rights concerning your personal data:
- Access and Correction: You can request access to or correction of your personal data
- Data Portability: You may request a copy of your data in a structured format
- Erasure: You can request the deletion of your personal information, subject to legal or contractual obligations
- Opt-Out: You may opt-out of marketing communications by clicking the “Unsubscribe” link in emails or contacting us directly
- Cookie Management: You can manage your cookie preferences via your browser settings
To exercise any of these rights, please contact us at [email protected].
6. Retention of Information
We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with any legal and regulatory requirements.
7. Third-Party Links
Our website may contain links to external websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before submitting any personal data.
8. Children’s Privacy
Travel Rox does not knowingly collect personal information from children under 16. If you believe we have inadvertently collected such information, please contact us immediately, and we will take steps to delete it.
9. Updates to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. When updates are made, the revised policy will be posted on our website with the updated “Last Updated” date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Travel Rox (USA)
169 Madison Ave STE 2883
New York, NY 10016, USA
+1 (415) 800-4485
[email protected]